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Roadside assistance built for fleets of every size. Whether you add it to your existing fleet management solution or run it as a standalone, 365 RSA delivers the fastest responses and highest quality service in the market, so your drivers stay safe and your vehicles stay on the road.
365 Roadside assistance for your fleet is one of the most cost-effective decisions you can make. For a modest budget allocation, your entire fleet gains access to a national specialist network, around-the-clock support, and the fastest response times in the market. When a driver goes down, the clock is ticking, and delays cost real money. 365 RSA keeps your fleet productive, your drivers supported, and your operations running without interruption.
Our platform monitors customer sentiment throughout every service interaction from the moment a distressed driver calls in, through to the relief of being back on the road. Every emotional signal is captured, scored, and surfaced to our team in real time.
AI-powered analysis of vocal cues detects stress, frustration, and relief throughout the call.
A rolling sentiment score updates every 30 seconds, giving agents instant feedback to adjust their approach.
Sentiment peaks at case closure are logged as proof of a positive resolution experience for every customer.
We learn your fleet structure, existing systems, and what's not working with your current setup.
We configure your integration, set up your data feeds, and test everything to ensure your drivers are ready to be onboarded.
We run a readiness audit, support your launch, and stay close in the weeks that follow to make sure everything runs smoothly.
Talk to our team about an integrated fleet roadside assistance solution that fits the way you work.