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365 Roadside Assistance delivers tailored, technology-driven fleet roadside assistance solutions designed to minimise downtime and keep businesses moving. With 24/7 nationwide coverage, a network of over 3,500 providers and flexible service models, we support fleets of all sizes. Our integrated technology, real-time reporting and dedicated support provide fleet managers with greater visibility, operational efficiency and a seamless experience for every driver.
When a driver breaks down, the clock starts for everyone — the driver, their company and the fleet management organisation contracted to keep those vehicles moving.
365 Roadside Assistance connects every point in that chain, delivering end-to-end emergency roadside assistance that is reliable, scalable and built around the way you work. Every solution is customised to fit your operation, and when you are ready to transition, we handle the implementation end to end.
Whether you run corporate fleets across the eastern seaboard or manage fleet services on behalf of contracted clients, 365 Roadside Assistance integrates seamlessly into your existing operation. Every engagement is configured to fit the needs of our fleet clients — your brand, your systems and the outcomes that matter to your business.
Flexible service models include:
Rather than placing drivers in a service queue, waiting for the next available patrol, we diagnose the issue from the first call and dispatch the right specialist immediately — whether that is towing with a tow truck, a tyre change for a flat tyre, emergency fuel delivery or a battery technician. Your drivers won’t be refused service on a technicality — we’ll always find a way to help.
For fleet operations where roadside emergencies can cascade into broader service disruptions, the speed and accuracy of that first response make all the difference. For more complex incidents, such as accidents, we are able to provide a coordination of services that don't always fall under roadside assistance.
Emergency service around the clock, with 3,500+ providers across Australia — including regional and remote locations — and a dedicated team behind every call. Supporting brands like Toyota means you need to do this well.
Real-time dashboards and an AI reporting agent that answers plain-language queries about your fleet operations. Get real insights and understand your data on demand, without the spreadsheets.
Flexible invoicing that fits your existing systems and keeps your finance team moving at month end.
Quick responses, high-quality service and valuable insights to keep your fleet mobile and help you understand when issues are likely to occur.
Fleet management organisations and fleet managers need technology that works the way their business does. Our roadside assistance technology is developed in-house, scales with your operation and integrates into your existing digital ecosystem, white-labelled and on-brand from day one.
See service activity, response times and incident trends across your entire fleet, visualised in real time.
Ask questions about your fleet operations in plain language and get immediate answers — no technical expertise required.
Head office and branch-level visibility across your full portfolio, for the people who need it.
Standalone or integrated, every driver touchpoint reflects your brand.
Direct connections into your fleet management systems, insurance portals or dealer networks with flexible data-sharing built in.
Before anything goes live, we configure every driver-facing communication and platform touchpoint to your brand standards.
We build the implementation plan and manage the transition end to end, while your team stays focused on running the fleet.
Covered from day one — light commercial vehicles, heavy vehicles, trucks, trailers and your full transport mix all risk-free.
Every incident is logged and accessible through your partner portal and reporting dashboard, including what happened, when and how it was resolved, in real time.
Over time, patterns emerge across your fleet — vehicle types with higher breakdown rates, locations with frequent incidents, cost centres trending upward. This intelligence gives fleet managers and FMOs a clearer basis for maintenance planning, asset allocation and contract decisions.
365 Roadside Assistance provides fleet managers and FMOs the technology, data and dedicated support to help keep their entire fleet operational. Reduce your costs and deliver a consistently strong experience to every driver on the road.
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